Who’s Speaking at HR Retail Australia 2026

Mark Fam

Senior Learning and Development leader with extensive experience scaling organizational capability and leading complex knowledge transfer strategies across high-growth, high-volume environments. Known for an outcome-focused and data-driven approach to workforce education, Mark focuses on aligning personalized learning pathways, Generative AI integration, and ecosystem orchestration to drive business retention and sustainable performance.

In his senior leadership roles within the global food and retail sector, he has successfully spearheaded multinational workforce transformations. This includes managing comprehensive L&D strategies for large-scale operational shifts, ensuring 100% compliance and total employee readiness. He consistently champions the use of advanced technologies and continuous data loops to modernize roles, empower frontline teams, and elevate the end-customer experience.

Mark is passionate about democratizing design and solving complex organizational challenges by transforming traditional functional management into strategic capability building. A recognized voice in the industry, he is dedicated to showing how robust education frameworks directly translate to commercial growth and high-performance cultures.